Not receiving activation email

[drummy]

I have the same problem, didn't get link activation.

[Peppi]

Same problem here. I created an account earlier today but haven't received any confirmation email in any folder.

[mattis]

I have the same problem. Would be greatful for help.

[sharedpsychosis]

Yeah this is happening to me too. I tried making three different accounts and I haven’t received a single activation email. I just want to activate my mini lab mk2 but i’m now ready to just send it back.

[hamiton]

Hi I'm having the same problem, no activation email. Please help cant activate my minilab at all.

[Mark Horrocks]

I'm stuck in the same webpage loop as most people, it seems. I have an account but the Arturia webpage system seems no to want to let me access it. I wish you'd sort this out Arturia. It certainly doesn't inspire confidence in buying your products if members can't even access their accounts or register to purchase anything! Even the stupid letters I had to type to post this were SO obscure it took me forever!!!

[clarkecraft]

Liekwise - this topic has been read over 3000 times in the last few years, that's a lot of people waiting for emails! I need to get my minilab registered, please sort this out.

[JayLong]

I just purchased a Keylab 49 and didn't get the activation email. Really looking forward to using this so hopefully I can get some help soon.

[mvennard]

Hello, I have also purchased a keylab 49 and haven't received an activation email. I hope to be able to get in soon so I can check out the software that came with my MIDI keyboard.

[Reginub]

Same problem, tried to go through the website for tech support, but it asked me to login first...hmmm? That seems flawed. Cant call anyone?
Is there a phone number that anyone has seen?

Please, please, please can you help activate my account downy_project@hotmail.com.
If not, the keyboard is worthless and its going back to the music shop.

Thank you

[gvdl]

I have not received an email for activation. Can you help me with this too?

[LBH]

Please read Arturias post here: https://forum.arturia.com/index.php?topic=100612.0#msg167332

[gvdl]

I did send an email 3 days ago and haven't got a responds back yet.
I would really like to get going with the software.
Please help me as soon as possible!

[mr.calebwinters@gmail.com]

Hi,

I have a similar issue. I've been "blocked" from my account, a given a notification to check my email for reset information. Nothing is there. I've tried to find a way to contact admin support, but ironically I apparently need to be signed in first to do so. Can somebody unblock my account? I don't know why this has happened.

[MajorFubar]

Just in case the admin's don't see this thread, maybe try DM'ing one of them, such as Edouard_Arturia.
Unfortunately I'm just a regular user like you, with mod privileges on just this forum, so I can't directly help.
Good luck.