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Author Topic: Sales support  (Read 1318 times)

timber

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Sales support
« on: October 06, 2015, 12:33:16 pm »
Hi!

I tried to purchase the V-Collection through the Arturia online shop and pay via Paypal but I always get stuck at the Paypal site after entering my login. I tried a few times but it just keeps hanging saying "logging in". I called Paypal but they don't even see any payment attempts. I can login to my account through the Paypal site just fine. So I contacted Arturia using their ticket system. I received a generic and answer 12 hours later (around 3AM Europe so I'm assuming this did not come from their headquarters). So I tried again today, using a different browser but still ran into the same problem.

Guys? I want to be a paying customer! I've been using Paypal for years. How hard can this be? Any ideas anybody?

Thanks

Vic-tor

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Re: Sales support
« Reply #1 on: October 06, 2015, 02:29:47 pm »
Hey,

Sorry to hear about this.

Check your PMs !


timber

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Re: Sales support
« Reply #2 on: October 13, 2015, 12:06:14 pm »
This issue has neither been resolved nor followed up to. I decided to move on and look into other products. Pity, really.

Twoninereight

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Re: Sales support
« Reply #3 on: October 29, 2015, 10:41:44 am »
I would check other products of compagnies that will listen and support you.

 

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