October 20, 2020, 06:11:26 pm
Welcome, Guest. Please login or register.
Did you miss your activation email
News:

Arturia Forums



Author Topic: Spark2 Crash cubase elements 7  (Read 3073 times)

vince26

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Spark2 Crash cubase elements 7
« on: May 01, 2014, 07:46:29 am »
Hello,

I just installed spark 2 on my PC, and it crashes cubase elements 7. Does anybody have the same problem?
 use it with Spark creative drum machine controller.

Thanks,
Vincent

Kosmology

  • Beta-testers
  • Full Member
  • *
  • Posts: 136
  • Karma: 53
Re: Spark2 Crash cubase elements 7
« Reply #1 on: May 01, 2014, 09:57:19 pm »
It's working in 7.5 for me, however there is a known issue where it crashes on exit in Cubase.

ben arturia

  • Administrator
  • Hero Member
  • *****
  • Posts: 822
  • Karma: 31
Re: Spark2 Crash cubase elements 7
« Reply #2 on: May 02, 2014, 10:35:58 am »
Hi Vince 26,
No problem on Element for me....
Please give us more info about your system.
If you have a crash please post crash file !
.......testing.......

vince26

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Re: Spark2 Crash cubase elements 7
« Reply #3 on: May 09, 2014, 02:00:48 pm »
Hi Ben,

I work with a PC under windows 8.1 ( intel i5 à 3.4Ghz and 8Go RAM) and a soundcard Focusrite Scarlett 6i6.
I'm using cubase element is 7.0.7 (64bits) and the v1.1.2 firmware of Spark creative Drum machine.
For info I never have pb with precedent spark versions. The standalone version of spark 2 works fine.
I attached the message I have before crash. I don't know where to find the logfile of the crash...


Thanks in advance for your help.

Best Regards,
Vincent

kickwizard

  • Full Member
  • ***
  • Posts: 227
  • Karma: 15
    • My soundcloud
Re: Spark2 Crash cubase elements 7
« Reply #4 on: May 10, 2014, 02:44:58 pm »
It's working in 7.5 for me, however there is a known issue where it crashes on exit in Cubase.

problem signature:
  Problem Event Name:   BEX64
  Application Name:   Cubase7.5.exe
  Application Version:   7.5.10.152
  Application Timestamp:   52d741dd
  Fault Module Name:   ntdll.dll
  Fault Module Version:   6.1.7601.18247
  Fault Module Timestamp:   521eaf24
  Exception Offset:   00000000000cfd95
  Exception Code:   c000000d
  Exception Data:   0000000000000000
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   2057
  Additional Information 1:   a6c6
  Additional Information 2:   a6c6b3cc96bbb7756b88ab0e9c46f0f2
  Additional Information 3:   8f84
  Additional Information 4:   8f84a8ce223587053d11a1b56a3e6a48

I have the dump and the screen caps for this is it worth uploading  dump file or has it been solved
« Last Edit: May 10, 2014, 02:54:18 pm by kickwizard »

kickwizard

  • Full Member
  • ***
  • Posts: 227
  • Karma: 15
    • My soundcloud
Re: Spark2 Crash cubase elements 7
« Reply #5 on: May 10, 2014, 02:58:50 pm »

 I don't know where to find the logfile of the crash...




Should be in USERS My Documents/Steinberg/CrashDumps

SoundQuant

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Re: Spark2 Crash cubase elements 7
« Reply #6 on: May 10, 2014, 03:23:06 pm »
Hello,
I have the same problem. Cubase Elements 7.0 does not close correctly.
Here is the request.
In German: Ein Problem hat die richtige Ausführung dieses Programms verhindert. Schliessen sie das Programm
This problem is not a real crash, and it doesen´t create a CrashDump.
There were no problems with Spark VDM - it appears since Spark 2.

Seiishu

  • Guest
Re: Spark2 Crash cubase elements 7
« Reply #7 on: May 10, 2014, 03:47:12 pm »
See here:
http://www.arturia.com/evolution/smf/index.php?topic=82238.msg111179#msg111179

It's a known problem, Arturia is already on it.

It's working in 7.5 for me, however there is a known issue where it crashes on exit in Cubase.

vince26

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Re: Spark2 Crash cubase elements 7
« Reply #8 on: May 10, 2014, 05:35:08 pm »
In my case, the crash happens when I try to load Spark in Cubase Elements. So I am not able to use it in cubase for the moment.

Vincent


vince26

  • Apprentice
  • Apprentice
  • *
  • Posts: 5
  • Karma: 0
Re: Spark2 Crash cubase elements 7
« Reply #9 on: May 25, 2014, 10:07:05 am »
Just for info,

The only workaround I found till now, is to keep Spark v1.7.2 in VST plugin and use  Spark v2 in standalone mode.
The 2.0.1 beta doesn't solve the pb.

Regards,
Vincent

ben arturia

  • Administrator
  • Hero Member
  • *****
  • Posts: 822
  • Karma: 31
Re: Spark2 Crash cubase elements 7
« Reply #10 on: May 26, 2014, 09:15:58 am »
Hi Vince26,

Does it happen with a new empty project ?
Could you please follow those steps :
- uninstall Spark 1.7.2 and Spark 2.0.1 from you computer
- go to c:/programData/ and remove completely Spark folder.
- reinstall 2.0.1 beta 2 here :
https://5.135.188.26/owncloud/public.php?service=files&t=b110ee18f1fc2ebc9dde14d0db3d44ca
« Last Edit: May 26, 2014, 04:09:31 pm by ben arturia »
.......testing.......

ben arturia

  • Administrator
  • Hero Member
  • *****
  • Posts: 822
  • Karma: 31
Re: Spark2 Crash cubase elements 7
« Reply #11 on: May 26, 2014, 04:09:59 pm »
Wrong link sorry....
Previous post updated.
.......testing.......

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines