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Author Topic: Register my beatstep  (Read 1400 times)

turbo_kev

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Register my beatstep
« on: April 03, 2014, 10:58:54 am »
I was having problems registering my beatstep  so I made a support request and a very helpful person by the name of Amine  who I must say answered my emails very quickly and in a very professional manor   ( pay rise needed )   said she would help.  it now seems that my beatstep is in your data base but does NOT show up in my registard products ?  where my spark le is.

cheers
kevin
BWS 3.0.0,Spark LE, V Collection 6.2, BS1 & BS PRO, Keystep, keylab 25, Axiom pro 49,Focusrite Scarlett 8i6,LP Pro,ProFx8 v2,Icon m+ & D2,KRK 10/3,win 10 pro,i7 5820k 4ghz ,16G ddr 4 ,1TB NVMe.M2, msi x99a sli + , NV GF Gt 710, Matrix Brute (beta tester )

Dav1d

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Re: Register my beatstep
« Reply #1 on: April 15, 2014, 05:22:08 pm »
Hi Kevin,

Is it still the case? we have corrected the webSite.

Thanks

turbo_kev

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Re: Register my beatstep
« Reply #2 on: April 15, 2014, 06:33:54 pm »
Hi yes its registered now ok    but the date I bought it missing     where as my spark le and my v collection all have the date I registered them.. just incase I need it for guarantee

many thanks for your help
cheers
kevin
BWS 3.0.0,Spark LE, V Collection 6.2, BS1 & BS PRO, Keystep, keylab 25, Axiom pro 49,Focusrite Scarlett 8i6,LP Pro,ProFx8 v2,Icon m+ & D2,KRK 10/3,win 10 pro,i7 5820k 4ghz ,16G ddr 4 ,1TB NVMe.M2, msi x99a sli + , NV GF Gt 710, Matrix Brute (beta tester )

Dav1d

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Re: Register my beatstep
« Reply #3 on: April 17, 2014, 02:15:45 pm »
mmm, at this step, PM me your email address, we will manage to figure it out.
 :)

 

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