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Author Topic: Cannot Register Arturia Spark Controller  (Read 910 times)

Imanji

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Cannot Register Arturia Spark Controller
« on: March 25, 2014, 11:10:56 pm »
Recently, I purchased an original Arturia Spark Controller that was a display model at a music store.  However, I cannot register the product with Arturia.  I have submitted two requests to Arturia technical support with no response.  I have sent two emails to Arturia sales with no response from that department either.  Can anyone advise on how I can register this product and obtain an activation code for the software?

Dav1d

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Re: Cannot Register Arturia Spark Controller
« Reply #1 on: March 26, 2014, 10:09:58 am »
Please send, the serial no of the product and a picture as a proof of purchase to :
technical-inquiry@arturia.com
 :)

Imanji

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Re: Cannot Register Arturia Spark Controller
« Reply #2 on: March 26, 2014, 11:30:11 pm »
As instructed, I have submitted the serial number and photo using the email address provided.  I immediately received as case number from the tech support auto-email system.  I hope that I can get this matter resolved soon.  Thanks for your help.

Imanji

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Re: Cannot Register Arturia Spark Controller
« Reply #3 on: March 27, 2014, 11:30:23 pm »
Successful registration.  Thanks.

 

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