March 28, 2024, 02:34:22 pm
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Author Topic: case 111264_QONIVFQY : 1 week after paying for product, no contact, no answers  (Read 1587 times)

fman67

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Hi,

this forum seems to be the only place where these issues are resolved.

1 week ago I paid for a download version of Analog Laboratory, I didn't receive a confirmation email that my purchase had been made.

The money was deducted from my account 6 days ago.

I have raised 2 support requests (got an automated confirmation email for one of them), that have been listed as 'closed', I am very disappointed with the lack of communication and support I have received.

Any Arturia staff listening!

Frank Berend

 

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