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Author Topic: WHY NOBODY ANSWER ME?  (Read 2518 times)

SETTIMIO

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WHY NOBODY ANSWER ME?
« on: July 05, 2012, 02:38:33 pm »
I bought a "analog the factory" keyboard-controller over a month ago.

It has worked 2 times and since then i wrote everyday to the customer department,

Sometimes they replied, many many times they did not.

The few times they did reply, they were not able to fix the problem, so i thought they were going to replace it.

But they didn't .

Last mail, over two weeks ago, they asked proof of purchase, which i regularly sent to them

since then, NOTHING, SILENCE.

I ask myself, why such bad service? is this the way customers are treated at arturia?

I really would like to see if they answer to this, or simply delete this from the forum...

Settimio Di Castro Case 109209

Antoine

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Re: WHY NOBODY ANSWER ME?
« Reply #1 on: July 05, 2012, 03:07:55 pm »
Replied here. Please stop cross-posting.
ex-Arturian

 

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