hello,
i'm just gonna post this verbatim of the messege i sent on the 'contact us' page--i dont have time to be mucking around w/this stuff & dont even know if anyone will read what i sent:
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it appears that there is no other place to contact the company about this (no phone number, nothing), so im doing it here.
this IS a TECHNICAL SUPPORT QUESTION
authorization of my analog player keyboard is not going through. problem at every turn; first it said it nothing was typed in correctly, then, when it goes through it says the authorization number is ALREADY TAKEN???!! (WTF??)
**obviously, i cant contact official tech support without authorizing the product first. this is an impossible "catch 22."**
this company is not making things easy for the consumer. NOT COOL.
ive paid $160 for this instrument (over a choice of others) and i expect a PROMPT reply to resolve this as soon as possible, or i WILL find someone to file a complaint with. i am TOO busy to be fiddling around with this or even be typing this at the moment.
thank you
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if a moderator is reading this, please help me solve this issue, i'm getting behind in my work because of this. (it seems like ALOT of people are facing this problem, btw)
thank you
