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Author Topic: CANT REGISTER SPARK plz help..  (Read 1016 times)

ctosak

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CANT REGISTER SPARK plz help..
« on: October 06, 2011, 11:15:19 pm »
I bought a spark near mint in the box w all original documents and id/reg card codes.

The person i bought it from has already registered it, so i can not.

He is not responding to my emails and now i'm stuck with a $500 spark stuck in demo mode.

Arturia is not responding to my emails...............

please help........................
 

Kevin

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    • http://www.arturia.com
Re: CANT REGISTER SPARK plz help..
« Reply #1 on: October 07, 2011, 09:32:52 am »
Hi ctosak,
I will check this with the support service and get back to you ASAP.

Kevin
Kevin
Soft Arturia

Antoine

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Re: CANT REGISTER SPARK plz help..
« Reply #2 on: October 07, 2011, 09:52:05 am »
Hi Ctosak,

I could not trace any inquiry at the Technical Support desk. Where did you write exactly?

Anyway, the previous user should have deleted his registration.
If not, two options:

1. connect to your account, click "Authorization troubleshooting", then "Activation Support Request", fill the form and we'll process it asap.

2. send me a *private* message with your serial and unlock couple, I will check this in our database and get back to you asap.

Lemme know!
ex-Arturian

 

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