Hi there.
I've got a brand-new shiny CD of "The One" that I'm trying to set up, to run the 15-day demo and check out the synths.
When I start up the installer, it says it's checking the connection to Arturia's site. I enter in my email address as requested, and then I see:
1/3 Authorizing Trial Versions
Below is the activation code to authorize your demo software
...followed by an empty box.
It says the activation code is copied to the clipboard, but there's nothing there. I haven't received anything in my email (and I know the email's working, I got my login info for the site & these forums). I can install the software and the eLicenser but I can't do anything with them, since without the activation code I can't get the license.
Has anyone else run into this? I did send a tech support request, but from looking at this board it looks like it could be a long wait... so far it's been 36 hours and since it's a Friday night in France I'm afraid I won't be hearing from them until after the weekend... this is already slowing me down, and I wouldn't be surprised if I've already lost 2 days of my 15-day demo
Thanks for any help anyone can offer!
K