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Author Topic: Technical Support  (Read 1677 times)

snorman

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Technical Support
« on: July 06, 2010, 01:31:40 pm »
Hello,

I've tried twice today to put in a support request in the "my technical support" section.

I have not received any emails to confirm this, and there is no case ID showing in my account so am a bit concerned that my support requests are not getting through?

If anyone from Arturia can help that would be great.

Best Regards,
Stephen.

emmanuel

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Re: Technical Support
« Reply #1 on: July 06, 2010, 02:30:11 pm »
Hello stephen,
Our server was down but now everything is OK. Normaly you have receive a mail from arturia_support.

Best regards
Emmanuel

snorman

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Re: Technical Support
« Reply #2 on: July 06, 2010, 02:46:07 pm »
Thanks for the reply Emmanuel.

Does this mean i need to re-submit my support request?

Stephen

snorman

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Re: Technical Support
« Reply #3 on: July 06, 2010, 08:55:50 pm »
Just to let you know I received a response to my support request.

Thanks,

Stephen.

 

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