October 23, 2017, 10:05:26 am
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Arturia Forums

Author Topic: Spark update / program keeps closing when trying to load or change kits..  (Read 850 times)


  • Apprentice
  • *
  • Posts: 4
  • Karma: 0
Hello Arturia..

I own a spark unit and have the vst's obv.  I was working on a project after I upgraded to the new 1.71 version and when I went to upgrade the controller . the lcd screen only said it was upgraded to version 1.21
why is this???

the next problem or question I have is when loading or changing sounds, or kits, the spark VST shuts down. and my computer says " there was a unexpected error in the program and it was forced to shut down.
what do I do ??? and should or do I have to uninstall all software and then reinstall it?

these ongoing issues with your products are really disappointing.. I have not had a free " no problem issue on any device I bought form Arturia... sorry but I feel im gonna by a korg kronos x very soon.
Please help...

and ur tech support telephone # should be given out. just my opionion.. its hurting your reputation.


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