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Author Topic: No response from Arturia support team  (Read 578 times)

Geghard

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No response from Arturia support team
« on: November 02, 2022, 01:19:40 pm »
Hello!
My name is Geghard
Iíve purchased Arturia Minilab 3, the order number is WS-221029-TXXC19-709348
Two days after making a purchase Iíve contacted Arturia about track number of the order to be able to track the shipping process, but I havenít heard back since
and exactly at that day the order status in my Arturia account on website changed to ďRefundedĒ but I didnít ask for a refund
plus I didnít get my money back either
could anyone who know Support staff from Arturia help me find out whatís going on with my order please?
I really want to get my Minilab 3
thank you all!

Geghard

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Re: No response from Arturia support team
« Reply #1 on: November 03, 2022, 01:06:38 am »
UPD. :-\
Got my money back 2 hours
guess Minilab 3 is outta stock right now, at least I got the money back.
but still the support could have noticed me about that.
special thanks to @DrJustice

 

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