Beatstep Pro warped

[Replicant13]

This is my 3rd Beatstep Pro (2 white versions, 1 black version) that is warped. The unit is warping up on the left side, making it sit uneven on flat surfaces. I've seen other people experience the same issue. Is it from sitting in high heat warehouses or just cheap components? Is Arturia doing anything to fix this issue? I'm hesitant to purchase a Keystep Pro because it looks like they could do this as well. Should

[Replicant13]

Here's a picture of my second purchased Beatstep Pro that I'm stuck with as I didn't read the return policy from the retailer I bought it from. I purchased this one new about 6 months ago. There's a straight line to show how much it has warped. This unit is practically worthless now as the warping is affecting the pad sensitivity, sometimes it registers a pad hit and most times it does not. I've purchased 2 more since then and both of them arrived warped, which I was able to return those.





 

[Replicant13]

Damn, no word from support or the forums.

I'll never support this company again.

[twinturbo]

I have two, both are warped.

Looking at images on e-bay, looks like others are the same. Some worse than others.

I am goign to be the first and coin the Phrase "Beatstep Bow" to describe the phenomenon. My first one works ok, the second I only got yesterday (used) and have not even tested it yet.

Rob

[Frantzk]

Hi,
I puchase mine for twoo week's, same issue. But work's fine ...