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Author Topic: Minifuse 1 keeps disconnecting  (Read 973 times)

Rich Treloar

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Minifuse 1 keeps disconnecting
« on: February 26, 2022, 08:52:17 am »
Hi,

I don't know if anyone else is experiencing this issue but my Minifuse often disconnects when idle. If I've been away from my desk for a while and open up sound preferences, the Minifuse is not visible and requires me to disconnect and connect to be detected.

I am using a Mac Mini M1 2020 and the latest version of Mac OS Monterey 12.2.1.

Any thoughts on what is causing the issue? I have tried using a different cable (USB-C to USB-C) and the cable that came in the box but this has not changed anything.

Thanks in advance.

PaulH

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Re: Minifuse 1 keeps disconnecting
« Reply #1 on: February 27, 2022, 11:51:39 am »
Had the same issue.
Changing the USB cable solved it. Seems it was not Łgripping" properly at the MiniFuse end.
Connection now rock solid.
Arturia V9 Spark2 FX3 MiniLab MiniFuse ~ Reaper ~ SurfacePro7 i5

Rich Treloar

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Re: Minifuse 1 keeps disconnecting
« Reply #2 on: February 28, 2022, 06:33:01 pm »
Unfortunately this did not work for me. I have tried two different cables with the same results.

Matthieu_Arturia

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Re: Minifuse 1 keeps disconnecting
« Reply #3 on: March 09, 2022, 09:13:50 am »
Hi Rich Treloar.
I'm sorry you experience such issues.
Can you please contact our support here :https://www.arturia.com/support
It will provide quicker answer and a follow up to your issue.
Kind regards.
QA Technician

Rich Treloar

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Re: Minifuse 1 keeps disconnecting
« Reply #4 on: March 09, 2022, 05:32:54 pm »
Hi,

I will contact them. Thank you for the link.

Rich

marat

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Re: Minifuse 1 keeps disconnecting
« Reply #5 on: June 11, 2022, 04:19:16 am »
Hi there,

I have the same issue with MiniFuse 1 on 1.05 firmware connected via USB-A/USB-C on Mac Studio M1 Max (fresh machine without any issues) / macOS Monterey 12.4.
Also, I have the same issue not only on macOS, and also if I try to connect it via a display with USB hub or to Windows OS-based laptop which means that is not macOS related.
I have tried a lot of different cables (Samsung, Anker, Apple) and that issue is alway reproducible.
Maybe, the root cause is how MiniFuse 1 handles restoring a bus after sleep state of a host.
The lights are on before and after waking up from sleep, but the device is not discoverable, and `coreaudiod` does not have any errors inside the logs (`sudo killall coreaudiod` does not work).
As I may see, a couple of users are affected and it would be nice if Arturia could fix that issue or provide details how to help you with troubleshooting.
In my case, Arturia support just suggests to replace a cable, but it does not work.

Code: [Select]
Product ID: 0x0101
  Vendor ID: 0x1a40  (TERMINUS TECHNOLOGY INC.)
  Version: 1.00
  Speed: Up to 480 Mb/s
  Location ID: 0x08340000 / 7
  Current Available (mA): 500
  Current Required (mA): 100
  Extra Operating Current (mA): 0

MiniFuse 1:

  Product ID: 0xaf80
  Vendor ID: 0x1c75
  Version: 1.05
  Serial Number: ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙
  Speed: Up to 480 Mb/s
  Manufacturer: ARTURIA
  Location ID: 0x08342000 / 8
  Current Available (mA): 500
  Current Required (mA): 500
  Extra Operating Current (mA): 0

PS: Arturia, please fix incorrect serial number: ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙
« Last Edit: June 11, 2022, 04:37:27 am by marat »

 

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