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Author Topic: Keylab MKII 61 Suddenly Will Not Turn On  (Read 1048 times)

JS

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Keylab MKII 61 Suddenly Will Not Turn On
« on: November 26, 2021, 04:10:35 pm »
I have had my controller for over a year and everything was working fine until last night when it suddenly would not turn on.

I had updated the firmware the day before, which might have something to do with it or might just be a coincidence. Nothing seemed out of the ordinary during the firmware installation process, but I also did not test out the controller immediately after the update so maybe there was a problem but I did not know it until last night when I tried to use it.

Anyway, I have done a bunch of experimentation, including trying to power it via the USB port vs. the DC input, using different cables, different outlets, etc. but nothing has worked. I tried the trick of holding down the octave up and down buttons and then plugging it back in, but that did nothing.

The controller seems to be totally dead, but I have no idea what happened or if there is any way to get it working again? Any thoughts or suggestions? Thanks in advance for your time and help.

Hamish Mcchlery

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Re: Keylab MKII 61 Suddenly Will Not Turn On
« Reply #1 on: January 09, 2022, 11:35:29 am »
same just happened to my KSP, just after firmware update. Awaiting response from Arturia

 

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