April 24, 2024, 06:28:02 am
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Author Topic: Bugsvid to support on modulation and snapshot bugs - they are unable to download  (Read 939 times)

larioso

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Is anybody having trouble downloading these videos, since I had 3 rounds of email with support and they don't get what to do.
- this place load mp4 into audio player only
- explained about 3-dot menu on panel
- explained how to click on that and get download alternative for full video

Can you reach these videos if looking differently in diffferent browser, not sure?

This is a report on how messed up add amount gets if you inactivate nodes, and then reactivate in different order. Add amount end up in different slots and different sources.
http://cloudmanfilms.ownit.nu/VOD_20211120_062845_mpeg4.mp4

This is about how snapshots does not hold information, shown for modulations as example
http://cloudmanfilms.ownit.nu/VOD_20211120_150726_mpeg4.mp4

Thought it would be nice with this fixed, if only one firmware update a year.

Thanks for any feedback on this. :)

DrJustice

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The videos have no picture, i.e. they appear as  just audio files.

Even so, I can confirm your findings for the first one. I'll get into the second one later - seeing how thorough your are, I'm sure that one is easy to follow too.

I'll pass the info on to testing, but I also recommend that you create a support ticket for these cases to increase the chances of them being picked up.

larioso

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Thanks, it is reported to support and confirmed now.

There is a download feature on the three dots menu on the right side of panel.
Just click on 3 vertical dots and will open a menu.
Unfortunate trick they did here, but works once knowing about it.

Cpt.Credible

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I could easily download the files by right clicking the link and selecting "save link as" although chrome did complain that it was unsafe to download from a page that did not support https

larioso

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Thanks for feedback and other download option.
I asked my ISP that have this really small free webspace to consider dropping loading mp4 to their audio player.
Will see how they respond.

I am used to these hamburger type menu symbols everywhere, even if going from lines to dots, but not all are it seems.

 

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