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Author Topic: Firmware Update  (Read 184 times)

msmckee47

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Firmware Update
« on: September 06, 2021, 02:38:57 am »

Trying to get the firmware updated through Midi Control Center has been very frustrating.  MCC can see it's a KeyLab Essential but doesn't otherwise recognize the device.   Reports firmware revision as "Unknown" and does not not report latest available despite being connected to the internet.  Downloaded the latest through Arturia's getting started guide.  Have the USB plugged directly into computer (tried four different cables) and have gotten every possible error message in the manual.  Tried shutting off everything I can think of with no results.  I am at my wits end.  If I hadn't already purchased another $1500 in hardware to make it go I would send it back tomorrow.  Help.

MajorFubar

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Re: Firmware Update
« Reply #1 on: September 07, 2021, 01:48:11 pm »
Welcome. Does it work properly as a controller with your DAW, or do you have issues with that also?
2011 iMac 27" MacOS 10.13 High Sierra 2012 MBP 13" Mojave V Collection 6 Analog Lab 4 + 5 KeyStep

msmckee47

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Re: Firmware Update
« Reply #2 on: September 08, 2021, 01:34:25 am »

Thanks for your reply.  Right now I can't get past updating the firmware.  Nothing works, i.e. Analog Lab 4/IV or the UVI piano.  Haven't got as far as trying to use the DAW.  It's Ableton Live 11 Lite that came with the KeyLab.  I don't know much of anything about this.  It's for my daughter.  If we can get it making noise, she can figure the rest of it out.  She has had her nose in it trying to make it work.

 

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