Cant register my product

[twistandshout]

I purchased a CS-80 VST a few days ago and have not received a serial number and unlock code. When I log into the Software center it has no evidence of my purchase but on the website my purchased is confirmed. I notify support 48hrs ago with no reply. Is anyone else having this issue?

[LBH]

Hi,

Are you saying, that you can see your product on your Arturia account, but you can't see it in ASC?
If you can see it both places - then just click the activate button in ASC.