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Author Topic: AudioFuse Studio doesn't work  (Read 1982 times)

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AudioFuse Studio doesn't work
« on: August 05, 2021, 05:47:49 pm »
I'm having technical difficulties with my brand new AudioFuse Studio. It worked for a few minutes, then stopped and all of the units lights turned off except headphones cue selection buttons, the 'A' button, and the usb clock light. I tried a factory reset by holding down the main mono + speaker A/speaker B selection button and turning the unit power button to on. Once I did the reset, I plugged the USB from the interface into my macbook pro and launched AFCC. AFCC gave me a popup to update my firmware but every time I do a factory reset, the 'A' button just flashes, and the update fails stating I need to restart my machine.

I've done a PRAM & SMC reset on my laptop, and am waiting to hear back from Arturia's tech support. I literally opened the box and this unit only worked for a few minutes. Very frustrating especially for the price of the interface.

Any help or guidance on this would be greatly appreciated. I don't want to send it back if I can get it to work.

 

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