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Author Topic: Bypassing Bus Force caused all my Arturia plugins to stop working at once  (Read 548 times)

NikalMight

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I was working in Maschine with Bus Force in Windows 10 on one of my channels. I bypassed it to see what effect it was having and all my Arturia plugins stopped working suddenly. I had a similar issue with Pigments recently which is why I'm beginning to suspect it isn't a plugin-specific phenomenon and more to do with whatever Arturia-related stuff the plugins have in common(a bug in ArturiaSoftwareCenterAgent.exe process seems a possible culprit).
« Last Edit: June 27, 2021, 04:21:49 pm by NikalMight »

Matthieu_Arturia

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Hello, can you give us a little bit more info?
I've tried to reproduce by having one instance of an instrument + bus force.
Bypassing via maschine and via busforce did not seem to trig the issue.
Can you give us steps or a session?
thanks
QA Technician

NikalMight

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It's not just Busforce. All my other Arturia plugins are playing up since I upgraded to FX Collection 2. All the Arturia plugins fail at once and they also have problems recalling presets in saved projects. It seems to happen at random. Pigments is also problematic. Often I'll load the project and they'll revert to demo mode or they keep showing the tutorial. It's a nightmare. I can't trust Arturia plugins at the minute where previously they worked pretty well.

Matthieu_Arturia

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Hey NikalMight.
I'm still unable to reproduce this problem.
Would you mind contacting our support and join a session with the bug?
Also providing all the info you can on your setup could help a lot.
thanks in advance.
Best!
QA Technician

 

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