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Author Topic: BeatStep losing sync  (Read 341 times)

A11ce

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BeatStep losing sync
« on: June 26, 2021, 08:53:54 pm »
Hey all!

Got me a BeatStep some time ago, and have an issue with the external sync.
I use it with an Ableton, connected to my pc via usb. While having it set up, and ext sync turned on
after a few minutes it blinks once, and everything goes crazy, it triggers random midi notes, the control do not react properly, and without restart it is unusable. After reconnecting the usb it works for about 2 minutes, and same happens.
I have reinstalled the drivers, I have checked the usb port, connected the BeatStep to an external power source (default usb cable used here too, this might be important), and even like that the ext sync button does not remain, I would assume this eliminates any driver, usb connectivity and power issues. Left with two possibilities, the cable is bad, or there is an issue with the device.
Right now I do not have another usb cable to test it with, but not sure if a cable issue would cause these symptoms, if it is possible, I'll get one.
If however the issue is with the device, is there a way I can bypass it somehow? I'd like to sync it to my DAW, and my interface got a midi in and out. I'm not that familiar yet with what I can achieve with these connections, and gotta get the proper cables for it too (for some reason the box didn't have one in it), but if somehow this helps, that's cool.

Update: I got a new cable to try it with, but the same happens without any difference.

Thanks for any advice
Cheers
« Last Edit: June 27, 2021, 05:53:13 pm by A11ce »

 

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