[SOLVED] connect to ios device

[dougykeys]

When I try to sync through a usb camera connection to either my iphone or ipad, it pops up: "Keystep Pro: This accessory requires too much power"  I have a newer iphone 8 but an older ipad.. does it on both anyway. 

Is anyone else having this same issue?  It is not the app I am running, as that works with other keyboards. 

[ddoyen]

As far as I understand it, this is more an issue with the iPad than Keystep. The only way I know of that fixes this issue is to try to connect your keystep to a powered usb hub then connect that to the ipad.

[dougykeys]

You are correct,  both the ipad and iphone now work. 

[elmarsh]

Hello , just a little question What kind of usb hub( or powerbank you need?) I have the same problem now, please

M.

[Marquis]

This also happens on HS when you are trying to plug in an iOS device running the iOS 12 beta. The only way I have found to get around this problem is to install the beta of XCode, which includes the necessary components.


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