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Author Topic: KeyLab MKII 49 freezing in Pigments 3  (Read 246 times)

yannick.yow@gmail.com

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KeyLab MKII 49 freezing in Pigments 3
« on: April 22, 2021, 12:44:17 pm »
Hi,

I've been using my KeyLab for few months now and never had problems with Analog Labs, Vital, Carbon Electra, Imperfect, etc.

When I installed Pigments 3 and starting playing with it, I noticed that every now and then the MKII freezes. Most often it seems when I'm twiddling knobs or using the modwheel or pedals. The only way to get it back is to turn off and on and go back to the midi settings in Pigments 3 and deselect and reselect the MKII.

Has this happened to anyone else? I tried to switch the cable and plug directly into my computer rather than through the USB Hub but still the same happens.

I'm using Surface Book 3 with Windows 10 (19042.928).

Take care,
Yannick

flyjat76

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Re: KeyLab MKII 49 freezing in Pigments 3
« Reply #1 on: May 15, 2021, 08:39:53 pm »
I use a KeyLab Mk2 with Pigments 3, no issues.

Any weird behaviour Iíve experienced has been cured by a factory reset of the controller.

yannick.yow@gmail.com

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Re: KeyLab MKII 49 freezing in Pigments 3
« Reply #2 on: May 19, 2021, 05:44:23 pm »
Thank you. I tried that and so far no more hangs. Thanks!!!

 

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