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Author Topic: Is there anyone from Arturia listening and taking note here?  (Read 2526 times)

Wesslan

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Re: Is there anyone from Arturia listening and taking note here?
« Reply #15 on: August 01, 2022, 12:48:56 pm »
Hi guys!
New on the forum and owner of BSP since the first release.  :)

I fully understand the users asking for feedback on users suggestions posted on this forum. I also understand the users saying they prefer to take their discussion to other non-official forums due to lack of committment from Arturia on the official forum, witch I find regretful.

I do not understand the position of Arturia. For example vague arguments with reference to business secrecy, that Arturia would give competitors heads-up, that no other firm therefore would give feedback on forums. Those claims from Arturia are not based in facts. There are other businesses in the sector do discuss, rather closely and frequently, with forum users their suggestions. That is a fact. And they commit to fixes in upcoming firmware. That is also a fact. As an example, I would recommend 1010 Music's user communities, my specific experience is on their product Bluebox forums https://forum.1010music.com/forum/products/bluebox-compact-digital-mixer-recorder (be adviced some parts accessible only to registered users).
« Last Edit: August 01, 2022, 01:08:08 pm by Wesslan »

Wesslan

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Re: Is there anyone from Arturia listening and taking note here?
« Reply #16 on: August 01, 2022, 12:58:51 pm »
A point on the more sentient side:

Apart from the facts I stated above, I am a bit surprised by the tone in Arturia official's reply's in this thread. I find the language used by them rather on the excessively sharp side, not to say aggressive or rude. Even if Arturia posts were to be true in facts, which it isn't according to my points above,  it can be forwarded in a respectful manner.

Wesslan

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Re: Is there anyone from Arturia listening and taking note here?
« Reply #17 on: August 01, 2022, 01:01:19 pm »
On posting my replies above I was given an automated warning telling me that this thread is more than 120 days old.

I appreciate that, and I would be more than happy if Arturia have changed their mind since 120+ days. Although I do not find any indications that such a change in attitude has occurred.

Keep on stepping those beats, folks!
« Last Edit: August 01, 2022, 01:02:54 pm by Wesslan »

MajorFubar

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Re: Is there anyone from Arturia listening and taking note here?
« Reply #18 on: August 01, 2022, 01:50:16 pm »
Apart from the facts I stated above, I am a bit surprised by the tone in Arturia official's reply's in this thread. I find the language used by them rather on the excessively sharp side, not to say aggressive or rude. Even if Arturia posts were to be true in facts, which it isn't according to my points above,  it can be forwarded in a respectful manner.
Arturia haven't made any official statements in this thread. I'm not an Arturia employee: just a user, like you. I joined one day because I needed help, and decided to stay to help others, when I can.

On the previous page, I gave what I presumed were the reasons why Arturia never tell us what's on their radar. Despite someone responding to say that stance is so 'last century', it still stands true. Many manufacturers, not just Arturia, still generally do not ever publicly tell us what products or updates they plan to release before the release-date is officially announced.

Apple will be working feverishly on the iPhone 15 right now, for launch next October. There's no way they'll tell us on a public forum what spec's it's going to have.
« Last Edit: August 01, 2022, 01:55:21 pm by MajorFubar »
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