May 08, 2021, 09:57:55 am
Welcome, Guest. Please login or register.
Did you miss your activation email
News:

Arturia Forums



Author Topic: Analog Lab V doesn't recognize my VC installation  (Read 237 times)

MCMorrise

  • Apprentice
  • Apprentice
  • *
  • Posts: 41
  • Karma: 0
Analog Lab V doesn't recognize my VC installation
« on: February 23, 2021, 01:42:07 am »
I own V Collection 8 (and 7, 6, 5, and 4). I've just started using Analog Lab V. But every time I want to edit a sound in Analog Lab V, I get the same dialogue:

You need to own the full version of [synth] to have access to all the parameters inside Analog Lab.
Visit the Arturia website to learn more about [synth] and V Collection.

What gives? This is ridiculous.

Setup: 2020 iMac, Catalina 10.15.7, Analog Lab V 5.0.1.1263
« Last Edit: February 23, 2021, 01:50:46 am by MCMorrise »

MajorFubar

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 685
  • Karma: 18
Re: Analog Lab V doesn't recognize my VC installation
« Reply #1 on: February 23, 2021, 09:38:09 am »
What happens when you launch the synths manually? Does it recognise they are authorised and not demo versions?
2011 iMac 27" MacOS 10.13 High Sierra 2012 MBP 13" Mojave V Collection 6 Analog Lab 4 + 5 KeyStep

LBH

  • Hero Member
  • *****
  • Posts: 3.759
  • Karma: 38
Re: Analog Lab V doesn't recognize my VC installation
« Reply #2 on: February 23, 2021, 07:12:16 pm »
Hi,

Have you tried to deactivate your product, and then activate it again?
Sometimes that can help with activation errors.

MCMorrise

  • Apprentice
  • Apprentice
  • *
  • Posts: 41
  • Karma: 0
Re: Analog Lab V doesn't recognize my VC installation
« Reply #3 on: February 24, 2021, 04:28:02 pm »
Yes; if I launch any standalone other than Analog Lab V, the installation is recognized. I'll see about de/reactivating Analog Lab V.

marie_arturia

  • Global Moderator
  • Apprentice
  • *****
  • Posts: 28
  • Karma: 1
Re: Analog Lab V doesn't recognize my VC installation
« Reply #4 on: March 17, 2021, 03:13:22 pm »
I suggest you to contact the support for this issue !

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines