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Author Topic: Black screen problem with Pigments 3 on OSX Mojave  (Read 73 times)

robaire@btinternet.com

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Black screen problem with Pigments 3 on OSX Mojave
« on: April 24, 2021, 04:14:26 pm »
I have a Macbook Pro running OSX 10.14 Mojave. I have purchased, installed and activated Pigments 3. It shows as registered in my ASC

When I launch the standalone version or the VST or AU versions I get a black screen appearing with a dialogue and can not see Pigments although my Keystep Pro produces sound through Pigments but I cannot select any presets etc or see the Pigments user interface ... this happens in both Logic Pro X and Ableton Live 10

I have tried restarting my computer but no resolution and have also tried reinstalling Pigments 3 (four times)

Does anyone have any insight into this problem?

 

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