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Author Topic: I dropped my MicroFreak, Now no sound, only static  (Read 700 times)

livefromyourdms

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I dropped my MicroFreak, Now no sound, only static
« on: February 02, 2021, 02:57:10 pm »
Help please  :( I tripped over the power cable as I was getting up from my desk and the MicroFreak hit the floor hard (flat on its bottom while turned on)

Now there is only static coming out of the audio outputs. What have I done? What can I do to fix this?  :'(

MajorFubar

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Re: I dropped my MicroFreak, Now no sound, only static
« Reply #1 on: February 02, 2021, 03:02:32 pm »
Welcome

Sorry to hear that dude but I'm sure you are aware it could be literally anything. No one is going to know what's wrong with it without opening it up.

My advice would be to raise an official ticket through Arturia, they''l probably be able to tell you where to send it for repair. This is primarily a users' forum, not an official communication channel with Arturia staff.

Good luck getting it sorted. Sh-t happens doesn't it.
2022 Apple Studio Max 32/32/2TB Monterey 2020 MBA 8/8/512GB Monterey V Collection 6 Analog Lab 4 + 5 KeyLab 88 KeyStep

livefromyourdms

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Re: I dropped my MicroFreak, Now no sound, only static
« Reply #2 on: February 02, 2021, 03:11:40 pm »
Thanks, I was hoping somebody might have a clue here

MajorFubar

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Re: I dropped my MicroFreak, Now no sound, only static
« Reply #3 on: February 02, 2021, 03:13:56 pm »
Might be something as simple as just a ribbon connector becoming dislodged, but no one can really tell remotely.
2022 Apple Studio Max 32/32/2TB Monterey 2020 MBA 8/8/512GB Monterey V Collection 6 Analog Lab 4 + 5 KeyLab 88 KeyStep

 

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