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Author Topic: I dropped my MicroFreak, Now no sound, only static  (Read 429 times)

livefromyourdms

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I dropped my MicroFreak, Now no sound, only static
« on: February 02, 2021, 02:57:10 pm »
Help please  :( I tripped over the power cable as I was getting up from my desk and the MicroFreak hit the floor hard (flat on its bottom while turned on)

Now there is only static coming out of the audio outputs. What have I done? What can I do to fix this?  :'(

MajorFubar

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Re: I dropped my MicroFreak, Now no sound, only static
« Reply #1 on: February 02, 2021, 03:02:32 pm »
Welcome

Sorry to hear that dude but I'm sure you are aware it could be literally anything. No one is going to know what's wrong with it without opening it up.

My advice would be to raise an official ticket through Arturia, they''l probably be able to tell you where to send it for repair. This is primarily a users' forum, not an official communication channel with Arturia staff.

Good luck getting it sorted. Sh-t happens doesn't it.
2011 iMac 27" MacOS 10.13 High Sierra 2012 MBP 13" Mojave V Collection 6 Analog Lab 4 + 5 KeyStep

livefromyourdms

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Re: I dropped my MicroFreak, Now no sound, only static
« Reply #2 on: February 02, 2021, 03:11:40 pm »
Thanks, I was hoping somebody might have a clue here

MajorFubar

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Re: I dropped my MicroFreak, Now no sound, only static
« Reply #3 on: February 02, 2021, 03:13:56 pm »
Might be something as simple as just a ribbon connector becoming dislodged, but no one can really tell remotely.
2011 iMac 27" MacOS 10.13 High Sierra 2012 MBP 13" Mojave V Collection 6 Analog Lab 4 + 5 KeyStep

 

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