April 26, 2024, 07:18:08 am
Welcome, Guest. Please login or register
News:

Arturia Forums



Author Topic: Cannot access my account anymore?  (Read 1140 times)

olliraa

  • Apprentice
  • Apprentice
  • *
  • Posts: 20
  • Karma: 0
Cannot access my account anymore?
« on: January 03, 2021, 06:02:23 pm »
Hi. Been using the V Collection 7 for over a half year now. Today after updating the ASC and the software all my product are now "Demos". Also, when I logged out from the ASC and tried to login again, I cannot login anymore. What is happening? The weird thing is that the credentials are also stored in my Browser and they still don't work. Is this a bigger issue since it seems that the the forgotten password etc. pages are not working either?

olliraa

  • Apprentice
  • Apprentice
  • *
  • Posts: 20
  • Karma: 0
Re: Cannot access my account anymore?
« Reply #1 on: January 03, 2021, 06:59:55 pm »
Hmm. Reading some other messages related to registration email or something similar lead me thinking that maybe my account is locked/suspended, because I have not had access to that email for a while now due to change of company I work for.

Could this be possible?

 

Carbonate design by Bloc
SMF 2.0.17 | SMF © 2019, Simple Machines