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Author Topic: All apps except AL5 now running in Demo mode?  (Read 127 times)

MajorFubar

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All apps except AL5 now running in Demo mode?
« on: December 29, 2020, 10:58:38 am »
Just updated my V Collection 6 via the ASC. All apps are installed and authorised according to the ASC, but all apps other than AL5 run in Demo mode when opened ('Your account does not contain a valid licence for xx'). Anyone else have this (yes = it's probably a major issue already being investigated) or should I raise a ticket?

Thanks
« Last Edit: December 29, 2020, 11:08:07 am by MajorFubar »
2011 iMac 27" MacOS 10.13 High Sierra 2012 MBP 13" V Collection 6 Analog Lab 4 KeyLab 88 KeyLab 49 KeyStep

MajorFubar

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Re: All apps except AL5 now running in Demo mode?
« Reply #1 on: January 08, 2021, 12:56:27 pm »
Just in case anyone has the same issue (the wall of silence here suggests no one has), I eventually fixed this myself by deactivating my V Collection 6 licence via My Products on the main Arturia website then reactivating it in the ASC.
2011 iMac 27" MacOS 10.13 High Sierra 2012 MBP 13" V Collection 6 Analog Lab 4 KeyLab 88 KeyLab 49 KeyStep

 

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