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Author Topic: user blocked, password reset failed  (Read 1908 times)

jviccari

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user blocked, password reset failed
« on: December 07, 2020, 06:58:43 am »
Told to contact administrator, I own V Collection and cannot access the login
Please assist and thanks!
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LBH

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Re: user blocked, password reset failed
« Reply #1 on: December 07, 2020, 06:56:03 pm »
Hi and welcome to Arturia forums.

You can try to contact Arturia webmaster through this form: https://www.arturia.com/contact
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jviccari

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Re: user blocked, password reset failed
« Reply #2 on: December 08, 2020, 08:42:05 pm »
This gave me a bug error after submitting the email.
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Terrym

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Re: user blocked, password reset failed
« Reply #3 on: December 08, 2020, 09:51:45 pm »
Hi
Do you mean the Asc  the servers are overloaded it looks like as Vcol 8 is out today.

I cannot access asc too
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TerryM
ARTURIA Tester for Minifreak,All software Polybrute,Keystep pro,Audiofuse range, Microfreak,Kl49mkII,DrumBrute,Spark,Analog lab3,KLE,kl88,matrix12,Semv,Beatstep,Minibrute 2,Pigments
ASC,Vcol6, Beatstep pro, VCOL8, Synclavier v.Minibrute2s

LBH

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Re: user blocked, password reset failed
« Reply #4 on: December 09, 2020, 06:20:57 pm »
Quote from: jviccari on December 08, 2020, 08:42:05 pm
This gave me a bug error after submitting the email.
Perhaps the servers was overloaded due to the new V-Collection release.  I can't tell for sure though.
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