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Author Topic: clicks and echo's when brwosing presets  (Read 272 times)

HJB

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clicks and echo's when brwosing presets
« on: September 20, 2020, 08:33:12 pm »
When moving from one preset to the next sometimes the program produces annoying clicks or echo's. It seems to me that the Matrix 12 V doesn't empty the buffers of the fx section when loading another preset.
Does anyone else noticed this too?
I did a check on the other V collection instruments and also on Pigments. But it's only on the Matrix 12 V. Even when I browse the Matrix 12 V presets through Analog Lab.

LBH

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Re: clicks and echo's when brwosing presets
« Reply #1 on: September 23, 2020, 09:07:06 pm »
When moving from one preset to the next sometimes the program produces annoying clicks or echo's. It seems to me that the Matrix 12 V doesn't empty the buffers of the fx section when loading another preset.
Does anyone else noticed this too?
Yes. But it's not consistent. You can contact Arturia support about this.

I also hear artifacts using some other applications, but in different ways. It's not the same.

HJB

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Re: clicks and echo's when brwosing presets
« Reply #2 on: September 24, 2020, 09:08:52 pm »
Already placed a request at Artutia. Their advice was to reset the preferences. I did that but without effect.
Further they requested as much detailed information as possible (system info, standalone or DAW, buffersize etc........)
I have provided these info. This weekend i'll make a video reproducing the sounds.
 

LBH

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Re: clicks and echo's when brwosing presets
« Reply #3 on: September 25, 2020, 12:10:14 am »
It sound like the support have'nt understood the issue. It has nothing to do with audio processing/ performance. A video should help.

 

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