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Author Topic: insane and unnecessary annoying security questions etc  (Read 398 times)

MarkPalmos

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insane and unnecessary annoying security questions etc
« on: July 16, 2020, 06:51:12 pm »
Hello all,
This message is for the Arturia people.
 I absolutely hate the security questions on this forum, the way it asks security questions that I do not know the answer to. I get asked Which two parameters are most commonly found in a filter ? Cutoff and XXXXXXXXX:
So I put in low-pass then high-pass then slope then roll-off, and none of those work WTF, that is so damned unnecessarily stupidly insanely annoying. I have already managed to get into the forum with these idiotic questions, so why is it necessary to do it again and again?? GRRRRRR!

now it is What is Moog Music's most famous synthesizer ?: jesus man. waste of bloody time.
And now it is asking the notes of the C scale and CDEFGABC IS WRONG???

Cheers,
Mark.

ricksoft

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Re: insane and unnecessary annoying security questions etc
« Reply #1 on: January 04, 2021, 06:12:57 am »
Agree, what is the point? :( useless also captcha images unreadable, very poor user experience.

shamax

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Re: insane and unnecessary annoying security questions etc
« Reply #2 on: January 04, 2021, 06:39:24 am »
100% Agree. Worst I have seen.
Waste of time for everyone.

MajorFubar

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Re: insane and unnecessary annoying security questions etc
« Reply #3 on: January 04, 2021, 12:57:05 pm »
Unfortunately except for the spammers, who have no bother answering the questions and don't moan.
2011 iMac 27" MacOS 10.13 High Sierra 2012 MBP 13" V Collection 6 Analog Lab 4 KeyLab 88 KeyLab 49 KeyStep

Omri

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Re: insane and unnecessary annoying security questions etc
« Reply #4 on: January 04, 2021, 11:39:13 pm »
My god this is so absolutely insanely annoying that it is for sure my last visit up this forum..
Specifically the unreadable captcha..
Look at this Captcha.. Can anyone read the fourth letter??

Arturia, I'd you want users to come back to this forum, you must correct this immediately.

night

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Re: insane and unnecessary annoying security questions etc
« Reply #5 on: January 04, 2021, 11:54:03 pm »
without the "listen to the letters" feature I would have been unable to even sign up. and since i'm using a mobile browser I have to download and open a .wav every time i do that. jesus...

MajorFubar

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Re: insane and unnecessary annoying security questions etc
« Reply #6 on: January 05, 2021, 01:22:58 pm »
The security questions and capcha are there to dissuade spammers. However the spammers are still spamming, so it doesn't work.

Arturia could fix the whole problem by turning this into an owners' community where you have to register with a product before you can post. Boom! Goodbye spammers in one hit. Presumably they don't want to do that because it would prevent potential customers from joining. But I've been here donkey's years and I think I can count on one hand the number of posts I've read from non-customers. Every newby starts their first post with 'I have just purchased an Arturia XYZ' followed by whatever their particular query is.
2011 iMac 27" MacOS 10.13 High Sierra 2012 MBP 13" V Collection 6 Analog Lab 4 KeyLab 88 KeyLab 49 KeyStep

 

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