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Author Topic: Pigments crashes Ableton.  (Read 541 times)

JD1101

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Pigments crashes Ableton.
« on: June 04, 2020, 07:04:39 am »
Pigments is crashing Ableton anytime it's removed from a track, or a track that has Pigments on it is removed.

This is making Pigments unusable. Please fix.

Pigments: 2.0.1.837
Mac: 10.14.6
Ableton 10.1.14


LBH

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Re: Pigments crashes Ableton.
« Reply #1 on: June 04, 2020, 04:55:30 pm »
It does'nt happen on Windows 10, when i test in my Live 10 Lite. Perhaps it's OS related somehow. Or a local error.

Have you in example tried to reinstall Pigments?

JD1101

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Re: Pigments crashes Ableton.
« Reply #2 on: June 07, 2020, 01:05:17 am »
Hello,

Thanks for your reply, I didn't see your message until I logged back into the site because notifications weren't set.


To those who run this forum, it would be a good idea to automatically subscribe a user to threads they create. If a user takes the time to write a post, they're likely going to want to see replies. And those who take the time to reply will want their posts seen.

Getting back to the topic, yes, I did uninstall/reinstall today, and it's behaving the same way as described in the original post.


JD1101

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Re: Pigments crashes Ableton.
« Reply #3 on: June 07, 2020, 06:59:01 am »
Just reinstalled Ableton 10.1.14_64 as well and am experiencing the same issues.

LBH

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Re: Pigments crashes Ableton.
« Reply #4 on: June 07, 2020, 04:34:36 pm »
Which plug-ins do you use? Which have you tried? Does all plugin formats crash?
Does the standalone version of Pigments crash?

JD1101

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Re: Pigments crashes Ableton.
« Reply #5 on: June 07, 2020, 08:42:58 pm »
Hi LBH,

I'm using the VST3 version. I haven't tried the others.

JD1101

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Re: Pigments crashes Ableton.
« Reply #6 on: June 07, 2020, 08:48:51 pm »
Hi again LBH,

What is the best way to install the "VST" (not VST 3 version which I'm currently running). I don't see an option to install that in the Arturia Software Center.

Thanks -

JD1101

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Re: Pigments crashes Ableton.
« Reply #7 on: June 07, 2020, 08:50:18 pm »
Nevermind the last post. I redownloaded the installers without using Arturia Software Center, and it looks like I can select the VST2 version that way. I will give it a try.

It would be nice to have the ability to handle this in the ASC.

JD1101

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Re: Pigments crashes Ableton.
« Reply #8 on: June 07, 2020, 08:52:35 pm »
Just tried it with the VST2 variation, and all seems to be good!

I think the VST3 version has some issues. I noticed that the patches switch faster with the VST2 version as well.

Cheers -

LBH

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Re: Pigments crashes Ableton.
« Reply #9 on: June 07, 2020, 10:02:57 pm »
Hi JD1101,

We can conclude, that you have an issue of some kind, when using the VST3 plugin in Ableton Live 10 on your OS. You can contact Arturia support about this.

I think the VST3 version has some issues. I noticed that the patches switch faster with the VST2 version as well.
Yes. I can tell that's confirmed by Arturia. They have said they will work on this load time difference in a thread in the Pigments technical forum.

JD1101

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Re: Pigments crashes Ableton.
« Reply #10 on: June 07, 2020, 10:51:36 pm »
Ok, I'll get in touch when I can.

Thanks, LBH.

LBH

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Re: Pigments crashes Ableton.
« Reply #11 on: June 08, 2020, 12:02:09 am »
And thanks to you JD1101.

Cheers

 

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