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Author Topic: How long for an unregister of a license?  (Read 240 times)

yellowide

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How long for an unregister of a license?
« on: January 09, 2020, 03:53:46 pm »
Hello Forum,

my first topic  :)

Does anyone know how long an unregister of a license will take?
I have sold a Spark LE with the Expansion Packs.

Ive sent my request to Arturia several times (since Wednesday morning).
So far there has been no response.

Does it always take that long?
Any ideas or suggestions?

Thanks a lot!

Best regards, Marc (Hamburg/Germany)

LBH

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Re: How long for an unregister of a license?
« Reply #1 on: January 09, 2020, 04:15:48 pm »
Hi and welcome to Arturia forums.

I think Arturia support is quite busy at the time being. I don't know, if they also are marked by the conflits in France.
In my exsperience it normally does'nt take long.
Today is thursday and you posted yesterday.

Best regards

yellowide

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Re: How long for an unregister of a license?
« Reply #2 on: January 09, 2020, 04:38:24 pm »
Well then I'll be patient.

Thank you  :)

yellowide

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Re: How long for an unregister of a license?
« Reply #3 on: January 13, 2020, 02:34:27 pm »

Short feedback:

It took 58 hours to delete my registration  (SPARK LE + EXPANSION PACKS).


Best regards,

Marc

 

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