Arturia Forums
V Collection - Legacy versions => Analog Lab => Analog Lab Technical Issues => Topic started by: cmlc on November 10, 2019, 05:17:15 pm
-
Hello all,
I recently purchased a Minilab MK2 and downloaded and installed the software included "ASC", "Midi Control Center" and "Analog Lab 4" on a laptop with Windows 10, and all worked great, I loved all the software synths and I was thinking on upgrading to the full version of it mainly to my main computer that runs on Windows 8.1
I activated a second license (from the 5 that I can use) and installed all the software like I did on the first computer...
And once I launch the Analog Lab 4 it comes with this message from windows "Analog Lab 4.exe has stopped working"
I tried multiple times and uninstalled and installed all again, same thing happened...
This happens on standalone and I cant open it also on Ableton Live (It doesnt shows up on plugins)...
I then installed an older version "Analog Lab 2" from Arturia website and is working great...
Why the Analog Lab 4 dont work?
Can you find if there is a bug to resolve on Windows 8.1 or something?
Thank you very much.
-
Hi and welcome to Arturia forums.
Are you talking about Analog Lab Lite?
Have you updated your OS and your graphic and other drivers?
Have you run a sfc/ scannow as administrator in windows propmt to if possible find and fix corrupt system files?
Have you made a virus scan?
Have you run a Windows disk clean including for system files?
How excactly have you step by step un- and reinstalled the software? Did you in example restart the PC before reinstalling, as that sometimes can help?
I can't tell if this is about your Arturia product installer or about your PC.
Just FYI: This is a forum for legacy Analog Lab. There is a Analog Lab 4 forum.
Also please keep in mind, that you can contact Arturia support through your Arturia account.