Arturia Forums
Hardware Sequencers => KeyStep => Keystep Technical questions => Topic started by: jayrope on August 28, 2019, 10:46:20 pm
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Like many i was not able to upgrade my Keystep firmware.
Here's the solution i just found using the original USB cable.
Maybe it helps others.
• Quit Midi Control Center and Audio Midi setup, if any are open.
• Disconnect Keystep and download latest firmware first.
• Start both Midi Control center and Audio MIDI setup.
• Delete "Arturia Keystep" entry in Audio MIDI setup / MIDI studio, as well as any generic "USB MIDI Device" entry and/or "KeyStep Updater" entry
(Note, that a connected item cannot be deleted).
• Connect Keystep to USB while holding REC/STOP/PLAY down.
You'll see the Hold, Shift and Oct+/- buttons illuminate a rotating circle. This says BOOTMODE.
• Now follow the steps given by the Midi Control Center. Use locally downloaded firmware copy.
Worked here like a charm. *Enjoy.
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^^^ valuable information which would suit being made a sticky. Perhaps a mod will kindly oblige.
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DOES NOT WORK.
getting the same problem
ENTERING FIRMWARE UPGRADE MODE
THE DEVICE IS NOT RECOGNIZED.
IF THE DEVICE IS CONNECTED TO a USB HUB, please unplug/plug the HUB, THEN PRESS OK