Arturia Forums

Software Instruments => Mellotron V => Mellotron V - Technical Issues => Topic started by: Wookiee on April 26, 2019, 02:00:23 pm

Title: Mellotron Installer download difficulties
Post by: Wookiee on April 26, 2019, 02:00:23 pm

I know this is the V6 Forum but there doe snot appear to be a V7 forum yet.

Hi Is anyone else finding the download of the Mellotron Installer package near impossible to download.  I tried to start the download about 9:30 local time it keeps stalling Pausing disconnecting, re-syncing licences.

The issue is it will not let do any of the others until the Mellotron finishes.

Title: Re: Mellotron Installer download difficulties
Post by: grspace@aol.com on April 26, 2019, 02:40:24 pm

Same here!   :(

You can cancel the Mellotron download to load the others - that is how it worked for me

Title: Re: Mellotron Installer download difficulties
Post by: AndyRH on April 26, 2019, 02:54:59 pm

Quote from: Wookiee on April 26, 2019, 02:00:23 pm

I know this is the V6 Forum but there doe snot appear to be a V7 forum yet.

Hi Is anyone else finding the download of the Mellotron Installer package near impossible to download.  I tried to start the download about 9:30 local time it keeps stalling Pausing disconnecting, re-syncing licences.

The issue is it will not let do any of the others until the Mellotron finishes.

There is a problem with the Mellotron download. Quite a few people having issues with it.

Title: Re: Mellotron Installer download difficulties
Post by: Wookiee on April 26, 2019, 03:38:31 pm

Thanks AndyRh and Grspace, I do wonder why they did not break it down into Program, Graphics, And two or three Sample packs.

I tried cancelling but it would not cancel I even rebooted the machine but when I reopened ASC it said trying to download Mellotron  :-[

Title: Re: Mellotron Installer download difficulties
Post by: ben arturia on April 26, 2019, 03:45:26 pm

Hi all,

We have some problem with some of our servers that make the download of the Mellotron slow.
IT department is working on that point right now and I hope they will be able to fix that quickly.

We are very sorry for the inconvenience caused.

In the meantime you can upload from this Google drive link ;)
https://drive.google.com/drive/folders/1is_HOY7OyCraWOSw7ZA57BDiSWPN4Lc1

Best

Title: Re: Mellotron Installer download difficulties
Post by: Wookiee on April 26, 2019, 04:00:59 pm

Quote from: ben arturia on April 26, 2019, 03:45:26 pm

Hi all,

We have some problem with some of our servers that make the download of the Mellotron slow.
IT department is working on that point right now and I hope they will be able to fix that quickly.

We are very sorry for the inconvenience caused.

In the meantime you can upload from his Google drive link ;)
https://drive.google.com/drive/folders/1is_HOY7OyCraWOSw7ZA57BDiSWPN4Lc1

Best

Hi Ben thanks now it is motoring.

Title: Re: Mellotron Installer download difficulties
Post by: damnedcat777 on April 27, 2019, 10:21:16 pm

I can't get the Mellotron to open.  When it downloads, and appears to be completely downloaded, I still get "can't open, not done downloading".  In fact, I can't get one single instrument to download from the 4/25 software updates.  not one.  None are working.