Arturia Forums

Software Instruments => Pigments => Pigments - Technical Issues => Topic started by: stevecapps on December 12, 2018, 01:43:51 pm

Title: Pigments Trial - there's no INSTALL button in the Arturua Software Center
Post by: stevecapps on December 12, 2018, 01:43:51 pm

Greetings, Arturia -
I wanted to do the trial of Pigments.  The Arturia Software Center shows me the ACTIVATE button, and it worked.  But, it never shows me an INSTALL button - so I cannot actually install the synth - only "activate" it.
Thanks in advance for any help you can give.

Title: Re: Pigments Trial - there's no INSTALL button in the Arturua Software Center
Post by: JDoo on December 12, 2018, 02:39:07 pm

Same here.  Had to go to the resources page, and manually download-install.  Got things up and running, but am curious why there's no Install/Uninstall in ASC.

Title: Re: Pigments Trial - there's no INSTALL button in the Arturua Software Center
Post by: stevecapps on December 12, 2018, 05:10:24 pm

After waiting a few hours, it seems Arturia has fixed their software installer - running it again, the software installer did its automatic download, and after that the INSTALL button appeared.  It's downloading now as I type this.

Title: Re: Pigments Trial - there's no INSTALL button in the Arturua Software Center
Post by: Mathieu Arturia on December 13, 2018, 09:42:12 am

We had an issue with one of our servers. It's all fixed now.

The ASC will now properly auto-update at launch, and provide an Install button for Pigments.