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V Collection - Legacy versions => Analog Lab 3 => Analog Lab 3 - Technical issues => Topic started by: kalenaustin on October 26, 2018, 11:55:56 am

Title: Analog Lab Lite Payment Problems
Post by: kalenaustin on October 26, 2018, 11:55:56 am

Howdy

I'm trying to buy a preset pack from the Sound Store inside Analog Lab Lite - It asks me to put in an address - I do this and hit submit, then type in my CC details, and then it keeps coming up with an error saying I didn't enter any address details... Why do you even need my address details, I live in Australia?

Has anyone else had this issue, I just want to buy one of the preset packs.

Thanks

Title: Re: Analog Lab Lite Payment Problems
Post by: PrinceRogersNelson on October 26, 2018, 03:58:20 pm

There is a service section on arturias website - you can ask there for help - I had a payment problem and they solved it imediately.

arturia -> support -> ask for help

Regards
PRN