Arturia Forums

Hardware Sequencers => BeatStep Pro => BeatStep Pro - Technical Issues => Topic started by: tsykhra on August 11, 2018, 07:02:59 am

Title: Two strange malfunctions at startup
Post by: tsykhra on August 11, 2018, 07:02:59 am
Here are 2 videos showing the problem

https://www.youtube.com/watch?v=mJFU9bcHFqA
https://www.youtube.com/watch?v=I1sv1uXTjkE

Sometimes first happens and you can't do anything
2nd is a little bit easier, as it allows me to play and switch patterns.

2 months ago I opened the unit to check contacts under the pads - everything were fine. When I assembled it again - problem disappeared and now here it is again (

Any thoughts?
Title: Re: Two strange malfunctions at startup
Post by: tsykhra on August 11, 2018, 09:03:22 am
Just reupgraded firmware and made hard reset - nothing. I have situattion #2, save button is always ON (
Title: Re: Two strange malfunctions at startup
Post by: rumschreubler on August 16, 2018, 06:46:03 am
exact same  problem here.
I tried reinstalling the newest firmware and did factory reset. But that did not help.
Title: Re: Two strange malfunctions at startup
Post by: I grec on August 27, 2018, 12:12:44 pm
Hi all,
Seems like a hardware issue... You may have to send back your units.

Regards,
Y.