Arturia Forums

Arturia Software Center (ASC) => Technical Issues => Topic started by: Du0 on August 08, 2018, 09:18:02 am

Title: ASC won't log in
Post by: Du0 on August 08, 2018, 09:18:02 am

I'm trying to log in using ASC 1.4.4.536 but when I put me details in and hit the SIGN IN button it gives an error "Failed to sign in, please retry'

I know the details are correct as I can log into my online account with the same details. I'm on Win10 Pro.

I've tried disabling my antivirus and even reset my password to be sure but still the same problem.

Title: Re: ASC won't log in
Post by: Du0 on August 09, 2018, 10:28:48 am

This fixed itself. I'm pretty sure it was Arturia's server because when I went to the website it kept crashing with an error about not being able to connect to MySQL Server.

I'm downloading updates now but at a snails pace so they've done nothing to fix that ongoing issue.