Arturia Forums

Software Instruments => V-Collection => V Collection 6 - Technical Issues => Topic started by: onerob on July 12, 2018, 10:47:19 pm

Title: V Collection instruments always add a folder to my downloads folder
Post by: onerob on July 12, 2018, 10:47:19 pm
Logic 10.4.1 on MacOS 10.13.5:

When loading an Arturia V Collection instrument, an empty folder is added to my downloads folder. Nothing is updated, the folder is redundant. Can this be fixed?
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: LBH on July 13, 2018, 12:55:49 pm
When loading an Arturia V Collection instrument
Do you mean "when updating"?

an empty folder is added to my downloads folder.
Do you have multiple folders or do you delete one folder and then another is created?

Nothing is updated
How do you know this? Have you checked your application versions?

How is your settings in Arturia Software Center?
What's your download folder? Is it the one you say that's being created?
How is your settings for:
1. Delete the installer after successful install
and
2. Silent install
?


I'm on Windows, but i assume the process is similar.
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: onerob on July 13, 2018, 02:41:49 pm
Quote
Do you mean "when updating"?

No, I mean adding an Arturia instrument to a track in my DAW (Logic). An empty folder named 'Arturia' is added to the default MacOS download folder. Sometimes it happens instantly, and sometimes after a few minutes.
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: LBH on July 13, 2018, 03:59:07 pm
I suggest you contact Arturia support directly thru your account about this.
To me it sound strange.
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: onerob on July 13, 2018, 06:51:45 pm
I will do this.
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: jgthms on September 24, 2018, 11:59:17 pm
I have the exact same issue.

Whenever I launch Ableton, an empty folder called "Arturia" is created in my "Downloads" folder.

It's really annoying
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: JimmyTheSaint on September 29, 2018, 05:01:23 pm
I have the same problem, which I posted about at

https://forum.arturia.com/index.php?topic=93373.new;topicseen#new

before I was directed to this thread.
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: zekeyheathy@gmail.com on March 31, 2019, 08:57:29 pm
Hi everyone, sorry for the late reply but thought I'd best mention what helped me with this issue...

Seems it's linked to the Downloads Folder preferences in the Arturia Software Center settings. All I had to do was change the location to another directory and then back again to the Downloads folder <if you so wish>. That stopped it for me. Hope it works for all you other peeps looking for a solution to this irritating problem!  ;D
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: jgthms on April 09, 2019, 04:34:39 pm
Hi everyone, sorry for the late reply but thought I'd best mention what helped me with this issue...

Seems it's linked to the Downloads Folder preferences in the Arturia Software Center settings. All I had to do was change the location to another directory and then back again to the Downloads folder <if you so wish>. That stopped it for me. Hope it works for all you other peeps looking for a solution to this irritating problem!  ;D

Mate, you're a LEGEND. Thanks for that, it seems to work!

Here's what I think happens:
Title: Re: V Collection instruments always add a folder to my downloads folder
Post by: BezO on May 19, 2019, 05:56:44 pm
Hi everyone, sorry for the late reply but thought I'd best mention what helped me with this issue...

Seems it's linked to the Downloads Folder preferences in the Arturia Software Center settings. All I had to do was change the location to another directory and then back again to the Downloads folder <if you so wish>. That stopped it for me. Hope it works for all you other peeps looking for a solution to this irritating problem!  ;D
Sweet! My OCD thanks you.