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V Collection - Legacy versions => Jup-8 V3 => Jup-8 V3 - Technical Issues => Topic started by: xpoes on December 22, 2017, 08:03:04 am

Title: Jup-8 V3 called from Analog Lab3 crashes in Reaper
Post by: xpoes on December 22, 2017, 08:03:04 am

Windows 10 Pro

I use Analog Lab 3 to audition presets.
The Jup-ones crash.
If I load Jup-8 standalone, then it doesn't crash.

Here's the log from the event viewer:

Faulting application name: reaper.exe, version: 5.7.0.0, time stamp: 0x5a307ded
Faulting module name: jupiter8vProcessor.dll, version: 0.0.0.0, time stamp: 0x5a209208
Exception code: 0xc0000005
Fault offset: 0x000000000003a35c
Faulting process ID: 0x3d80
Faulting application start time: 0x01d37aeb7763205a
Faulting application path: C:\Program Files\REAPER (x64)\reaper.exe
Faulting module path: C:\ProgramData\Arturia\Analog Lab 3\resources\Jup-8 V3\resources\x64\jupiter8vProcessor.dll
Report ID: f5062502-be61-4597-a0f0-59bd165070f1
Faulting package full name:
Faulting package-relative application ID:

Cheers,
Xpoes

Title: Re: Jup-8 V3 called from Analog Lab3 crashes in Reaper
Post by: Edouard_Arturia on January 05, 2018, 11:46:15 am

Hello.

Sorry to read that..

Can you please contact us through this form for further investigations ?

www.arturia.com/support/askforhelp/issues (http://www.arturia.com/support/askforhelp/issues)

Thanks in advance.

Edouard