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V Collection - Legacy versions => Analog Lab 2 => Topic started by: ThEcXMaN on May 31, 2017, 09:14:30 pm

Title: For your information: Analog Lab 2 crashes Cubase 8
Post by: ThEcXMaN on May 31, 2017, 09:14:30 pm
Fyi:

- Cubase Artists 8 (or Pro, not relevant)
- MacOSX Yosemite
- Analog Lab 2
- Arturia Collection V4

After the recent update of Analog Lab 2 (4 or 5 days ago?), Cubase crash after the splash screen, when vst are scanned. Arriving toAanalog Lab 2, Cubase crash, no solution. Uninstalled, following this Guide:

https://www.arturia.com/faq/installation/uninstall-remove-a-software

Now all works.
Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: Matt Arturia on June 01, 2017, 09:23:37 am
Hello,

This is a known issue and it will be fixed on the next Analog Lab 2 update.

Best regards,

Matthieu
Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: ThEcXMaN on June 02, 2017, 10:38:26 am
Thank you,

Any idea how long will it take?

Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: Matt Arturia on June 02, 2017, 03:39:48 pm
In the coming weeks, I can't say more for now...I'll tell you the information as soon as I have it.
In the meantime the workaround is to use the VST3 and not the VST2.

Regards,

Matthieu
Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: Hairboy1 on June 22, 2017, 07:22:05 pm
Hi there.

I too am having problems having installed the V Collection.

Working fine when I use Logic, but crashes Cubase 8 on startup - even if I follow your advise and deactivate all VST2s (not just Analog Lab 2 that is crashing it, as tried deactivating just that one first, but it still did it).

Really need a solution to this - I am a working composer and have current sessions using V Collection on Logic, so can't just uninstall until you fix it - and at same time have projects on Cubase that need delivering, but now I can't even open it.

What's going on, and when will you sort this?! Really not good enough.

Sorry to grumble on first post - but this has left me in a real situation... Thanks.
Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: Matt Arturia on June 23, 2017, 09:24:29 am
Hi,

Can you provide any crash log after Cubase shut down ? For now the only known issue on our side is Analog Lab 2 in VST2 for Cubase 8. Did you tried using the VST2 (without Analog Lab 2) and see if Cubase is still crashing ?

Regards,

Matthieu
Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: Hairboy1 on June 23, 2017, 01:26:24 pm
Ok.

So after deactivating Analog Lab 2 VST2 and then doing a restart, the crash no no longer occurs. I guess the restart was a necessary step...

Many thanks,

Matt.
Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: Matt Arturia on June 23, 2017, 03:59:53 pm
I'm glad it's working now.

Have a nice week end.

Matthiru
Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: ibnxmahdi on July 06, 2017, 07:51:34 am
Hello, How do I deactivate the vst 2 file. Do I just delete it from the library folder? As I have done that and I still seem to have the same problem in cubase as the other user following the same steps  (deleting and restarting). Also I'm only having this problem after downloading the V Collection and updating analog lab 2 to the newest version.

Thanks,
Title: Re: For your information: Analog Lab 2 crashes Cubase 8
Post by: Matt Arturia on July 06, 2017, 09:40:09 am
Hi,

Yes just delete it from the vst folder (and check on Cubase that it only sees the vst3 in the Plug-in Manager window). An update of Analog Lab 2 with a fix for this issue should be online very soon.

Best,

Matthieu