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Software Instruments => V-Collection => Topic started by: kouros on May 24, 2016, 04:26:24 am

Title: Crackling & Crashes
Post by: kouros on May 24, 2016, 04:26:24 am

I've got: crackling sound on most of the synths & since the installation my ableton Freezes or Crashes occasionally 

the system:

Win 7 x64 SP1, Ableton 9.6, QuadCore 3 Ghz, 4GB RAM, M-Audio ASIO 2696, Drivers/Visual C++/.NET Framework updated

experimented with sample rate and buffersize but still no success  :-\   

what could be wrong?

Title: Re: Crackling & Crashes
Post by: Rumbact on May 30, 2016, 11:11:35 pm

Same here, did you find a solution?

Title: Re: Crackling & Crashes
Post by: kouros on May 31, 2016, 05:48:42 pm

No, and i think it's hopeless to wait for an answer from arturia here...
also wrote an E-mail to them and still no answer...

very disappointing.

Title: Re: Crackling & Crashes
Post by: vaikl on May 31, 2016, 06:28:50 pm

Quote from: kouros on May 31, 2016, 05:48:42 pm

No, and i think it's hopeless to wait for an answer from arturia here...
also wrote an E-mail to them and still no answer...

Why don't you open a simple support request/ticket????? All my tickets in the past years were answered in max 24/48 hours. A user-to-user-forum isn't a support team base.

Title: Re: Crackling & Crashes
Post by: Germain.arturia on June 02, 2016, 11:15:01 am

Hi Kouros, hope you're fine.
First, please accept our apologies for the late delay.
i'll go check if i can reproduce it on an equivalent setup, and keep you aware asap.

Best,

Title: Re: Crackling & Crashes
Post by: rkesten on June 03, 2016, 02:07:00 am

i'm having the same problem with Analog Lab. Huge CPU usage, even when not playing notes.

Title: Re: Crackling & Crashes
Post by: Germain.arturia on June 03, 2016, 09:38:01 am

Hi rkesten and Rumbact,
can you two be more precise about your setup please?
Best,

Title: Re: Crackling & Crashes
Post by: Rumbact on June 04, 2016, 12:08:03 pm

ok, these are my specs:

The issues are with Vienna Ensemble Pro 5 and Mainstage.

IMAC 5k Retina
CPU - 4 GHz Intel Core i7
RAM - 32 GB 1600 MHz DDR3
GPU - AMD Radeon R9 M295X 4096 MB
HD - Fusion Drive
Soundcard - UAD Apollo Duo

Title: Re: Crackling & Crashes
Post by: martinl on June 05, 2016, 11:38:24 pm

I have not got any crashes, but I also experience some crackling.

I am running a 2.6GHz i7 (quad) with Win 7 (64) and Reaper (32) and 128 byte buffer.

 My project contains 2 instances of CS-80V (old version), WOK Cromina, Taurus and Ambience Reverb plus now a Stage73. Without the Stage, everything is very smooth. As soon as I add the Stage73 to the project, I get crackles when playing the Stage73. This is independent on whether the GUI is open or not.