Arturia Forums
Hardware Sequencers => BeatStep Pro => BeatStep Pro - Technical Issues => Topic started by: siseturist on July 19, 2015, 02:05:00 am
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I'm in a bit of a trouble here. I have Beatstep and Beatstep Pro. No problems with Beatstep, but Beatstep Pro settings can't be reached through Midi Control Center in OS X. At 1st it says that it needs an update - ok, update can be done after deleting the driver in Audio Midi Settings and then booting up holding rec/stop/play. Then it says that it can't understand the firmware revision (understands it in Windows version and shows the correct one) and then a popup appears saying "Failed to open the device." Then when pressing sync it says it again that an update is available - I've even reinstalled firmware several times and nothing helps.
It seems to me the bug is in Midi Control Center not in my system or BSP.
Is there a fix or is there an update coming?
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Another weird thing I noticed. In Audio Midi Setup or in any software the device doesn't show up as Beatstep, but instead it's named USB MIDI Device. Is that normal?
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Hi, It should be named beatstpro and there should be 2 midi drivers delete both or if its highlighting when the bsp is on,delete that driver as well .
is your firmware and mcc upto date?
terrym
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In OS X it shows that it can't detect device or firmware but in Windows it shows it has the latest firmware, but asks to update. When I update it tells me that all went fine but still tells me there's an update, which is with the same version as the one which is on the device.
I have deleted the drivers and tried everything and it doesn't seem to change anything.
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When trying to fix it today the device didn't even show up in OS X or Windows anymore.
Then I plugged it into another USB port on my MacBook Pro and it reinstalled the driver again and now it shows up correctly - hopefully works too.