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Hardware Sequencers => BeatStep Pro => BeatStep Pro - Technical Issues => Topic started by: uncooked on July 11, 2015, 01:49:49 am

Title: issues with firmware update
Post by: uncooked on July 11, 2015, 01:49:49 am
Is anyone having problems updating the firmware. Everytime I try it keeps telling me to turn the unit off and on but it doesn't update.
Title: Re: issues with firmware update
Post by: uncooked on July 11, 2015, 02:32:36 am
I tried following the instructions in the firmware update FAQ but the Beatstep Pro isn't showing up in Audio Midi Set up.
Title: Re: issues with firmware update
Post by: s-man on July 11, 2015, 04:54:51 am
Fresh out of the box, try to update.. Update via midi center, says completed with out error, BSP screen says ERR?

No function works.

Followed all instructions.

win 8.1
Title: Re: issues with firmware update
Post by: Terrym on July 11, 2015, 10:49:47 pm
I tried following the instructions in the firmware update FAQ but the Beatstep Pro isn't showing up in Audio Midi Set up.

Hi, if your on OS X  delete the bsp drivers audio midi setup make sure bsp is switched off plug it back in and try again


regards

terrym
Title: Re: issues with firmware update
Post by: DBM on July 15, 2015, 04:27:10 pm
On OSX after deleating the false devise is AMC and unplugging the device . When MCC asks you to turn off the device and the turn it on again .... I powered it back up holding down the three transport buttons forcing it in to upgrade mode . This worked .
Otherwise MMC ALWAYS said failed to open device on the reboot .