Arturia Forums

Harware Legacy versions => Origin => General Discussion on Origin => Topic started by: JavaLaurence on February 13, 2015, 09:51:54 am

Title: Cannot get Technical Support for Origin via site??
Post by: JavaLaurence on February 13, 2015, 09:51:54 am

I just bought a second-hand Origin Desktop... and it has a malfunctioning Sequencer knob... so I wanted to ask a Tech Support question via the site, and the form doesn't even include the Origin in the list of products?

What I'd like to know is whether there's a list of Authorized Arturia Repair Centers... or even if such a concept exists? I don't fancy sending the unit for repair to France..

Title: Re: Cannot get Technical Support for Origin via site??
Post by: Dav1d on March 25, 2015, 05:45:54 pm

Where are you located?
Here is the reference of the sequencer knob:
Bourns  PEC16-4020F-N0024

If you are not so far than France, we will be able exchange the knob.